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RESPONSIVE TO CLIENTS

OUR COMMITMENT

INCLUSIVE SERVICES

CONTACT US

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Exclusive courier service | For your guidance | Working with you | "Your window into Vetlab"

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Fast turnaround provided by exclusive courier service

Inclusive clinical interpretations, results and consultation are at the heart of Vetlab’s service, supported by daily couriers or 1st class postal sorting –ensuring we receive your samples without delay.

 

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Exclusive courier service

Our professional courier partners have been chosen for their courteous, efficient, prompt and reliable service and only work for Vetlab Services when collecting and returning your samples. As such, they are part of the Vetlab team.

You can therefore be assured that your samples will be returned to us without delay.

 

 

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Clinical Interpretations and further dialogue

When you need to discuss comments beyond the report scope, we encourage you to consult with any one of our clinical pathologists. Where results are genuinely urgent, we urge you to contact the Vetlab Services laboratory and we will do our utmost to accelerate their passage through our processing system.

If you have any concern regarding result accuracy we are always willing to re-assay samples on client request at no additional charge.

 

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